SHIPPING & RETURNS
SHIPPING POLICY
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Delivery within 2-3 business days. Shipping costs are Rm 8 for courier service and Cod based on the destination of the order. .
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Free shipping for buying 3 or more products. Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
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Use this number to track your order via the carrier's website. For shipping inquiries, contact our customer service team at wa.link/8ucuwr
RETURN & EXCHANGE POLICY
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Eligibility: Items eligible for return must be unopened, unused, and in their original packaging. Perishable items such as chocolate must be returned within 2 or 3 days of receipt.
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Exceptions: Due to the nature of the product, we cannot accept returns of opened or partially consumed items. Custom or personalized orders are non-returnable unless they arrive damaged or defective.
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Damaged or Defective Items: We replace items if they are defective or damaged. If you need an exchange, contact customer service with details of the issue.
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For return and refund inquiries, contact our customer service team at wa.link/8ucuwr