TERMS & CONDITIONS
CUSTOMER CARE
At Extra Sweet, we are committed to providing exceptional customer service to ensure that your experience with us is as delightful as our chocolates. Our dedicated customer care team is here to assist you with any questions or concerns you may have.
We believe in treating each customer with personalized care. Whether you have questions about our products, need help with an order, or are looking for gift recommendations, we are here to assist you every step of the way
Your satisfaction is our top priority. If there are any issues with your order, please contact us within 48 hours of receiving your delivery. We will do our best to resolve any problems promptly and ensure you are completely satisfied with your purchase.
PRIVACY & SAFETY
We collect personal information you provide to us directly, such as your name, email address, shipping address, phone number, and payment information when you make a purchase or create an account. We may also collect information about your browsing behavior on our site through cookies and similar technologies.
You have the right to access, correct, or delete your personal information. You can do this by logging into your account or contacting our customer service team. You can also opt-out of receiving promotional emails by following the unsubscribe instructions included in each email.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
If you have any questions or concerns about our privacy practices, please contact us at extrasweet@gmail.com
PAYMENT METHODS
- Credit / Debit Cards
- Online Banking
- Cash